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Cayman's Online Customs Clearing Portal Now Live

by Mike Godfrey, Lowtax.net, Washington
06 November, 2017

The Cayman Islands' Customs Department has launched a new online trader portal, which is intended to make it easier for importers to clear goods electronically.

The new portal will process electronic submissions. Its implementation marks phase one in a five-phase modernization and reform process to the Department's business processes, laws, policies, and IT systems.

Cayman Collector of Customs Charles Clifford advised traders they must register in person to use the new system. He explained this is necessary for compliance purposes, but reassured traders this is a one-time registration obligation. Once registered on the new system, traders will be able to enter declarations online and receive an email from the Department confirming receipt, and advising that the declaration will be processed within two hours.

Once a declaration is processed, traders will receive a further email advising the trader that the goods have been released, and that traders should pay applicable duties and collect their goods, or alternatively that their goods have been selected for inspection and that they must come in to witness the inspection.

Collector Clifford said further enhancements will be made to the new IT platform in subsequent phases, and these will include the ability to pay import duties and associated fees online. He said: "We are ultimately heading toward a paperless environment at Customs."

Traders who may not be ready to use the new IT platform will continue to be able to use the Department's legacy IT platforms until they are taken offline at the end of the year.


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